Verify Your fb11 Account
Account verification on fb11 is how we keep your wallet and balance protected. We ask for a copy of a valid national ID and a selfie that matches it — the same documents you would use for any mobile financial service in Bangladesh. Upload them through the verification section of your account settings. Once our team reviews the submission, your account is
marked verified and withdrawal requests process without the extra confirmation step each time. Think of it as a one-time setup that makes every future cashier action smoother.
- Go to Account Settings — Find the verification section inside your account settings — it shows your current status and a clear upload prompt.
- Upload Your National ID — Submit a clear photo of your valid national ID — both sides if the document carries information on the reverse.
- Submit a Matching Selfie — Take a selfie holding the same ID so our team can confirm the document belongs to the account holder.
- Await Confirmation — Our team reviews submissions and updates your account status — you will see the verified badge in your account dashboard once approved.